11 Best AI Tools for Small Businesses to Fuel Growth in 2023

Ai tools for small businesses

As a small business owner, you have plenty of roles to juggle – now “AI expert” can be added to that list.

Technology and automation are on the rise, meaning it’s essential for you to keep up with modern AI tools if you want your company to stay ahead of the curve.

Fortunately, there’s no need for tech wizardry.

These resources can easily be leveraged by anyone willing to take advantage of them.

If you’re eager to take your small business to the next level, we’ve done all of the research for you and have compiled a list of 11 powerful AI tools that can help automate time-consuming tasks and enhance customer service.

From invoice tracking, and legal document creation to copywriting and sales and marketing automation – there’s an AI tool here for every need.

So make yourself comfortable with a cup of coffee in hand, and get ready to experience the many advantages artificial intelligence has to offer.

Understanding AI-Powered Tools for Your Small Business

Artificial Intelligence (AI) is transforming the way small businesses operate, from chatbots to predictive analytics, AI-powered tools are simply becoming the norm. 

But what exactly are AI tools and how can they help small business owners (like you) succeed? 

AI tools are technology solutions that use advanced algorithms and machine learning to automatically perform tasks.

These tools are designed to make work easier and more efficient, freeing up time and resources for businesses to focus on the things that matter most. 

Whether it’s automating repetitive tasks, improving customer service, or providing valuable insights into customer behavior, AI tools have the potential to help your small business grow and thrive in today’s fast-paced, competitive marketplace.

How to Choose the best AI tool for your small business

Finding the right AI tool for your business needs can be somewhat challenging as there are so many options to choose from.

Here are some general guidelines to keep in mind when picking the right tool:

Identify Your Business Needs

You should know exactly what tasks you want AI tools to help with so that you can choose the right tools to support your business needs.

Consider Integration with Existing Systems

Look for AI tools that integrate seamlessly with your current software and systems, to ensure a smooth and hassle-free experience.

Evaluate the Cost

Consider both the upfront cost and ongoing costs when choosing AI tools, and make sure that the benefits justify your investment.

Check the Security Features

Ensure that the AI tools you choose have security measures in place to protect your business data and information.

Look for User-Friendly Interfaces

AI tools should be easy to use, so look for tools with a user-friendly interface and accessible customer support.

Consider the Reputation of the Tool

Choose a vendor with a good reputation in the AI tools market, so you can trust that they will provide high-quality, reliable tools.

Read Reviews and Test 

Read customer reviews and testimonials to get an idea of the tool’s performance and satisfaction level. Try to test drive the AI tools before making a purchase, to ensure it meets your needs.

What are the Best 11 AI Tools for Your Small Business?

  1. Timely AI – Best for Tracking Time and Invoicing
  2. Grammarly – Best for Editing Content
  3. Customers.ai – Best for Targeted Outbound Marketing
  4. ContractSafe – Best for Contract Management
  5. Hubspot Marketing Automation – Best for Marketing Automation
  6. Zapier – Best for Automating Repetitive Tasks
  7. Zendesk – Best for Customer Service
  8. Ocoya – Best for Social Media Content Management
  9. Jasper AI – Best for Copywriting Assistance
  10. Fireflies.ai – Best for Transcribing and Organizing Meeting Notes
  11. Zenefits – Best for Human Resources Management

1.Timely AI

Best for Tracking Time and Invoicing

Ai tools for small businesses

Timely AI is an AI technology tool that makes automating time-tracking and invoicing possible.

It offers a simple, intuitive, and efficient way to track time, manage projects, and bill clients.

With Timely AI, you’ll gain insights into how you manage your time, so you can make better use of your productivity.


  • Automated time tracking that eliminates manual time entry.
  • Detailed reporting for more accurate billing.
  • Integrations with popular project management and accounting tools.
  • Mobile app for time tracking on-the-go.
  • Robust invoicing system for a simplified billing process.


Ai tools for small businesses

Timely AI offers the following plans and pricing:

(Billed Yearly)

  • Starter – $9/month/user
  • Premium – $15/month/user
  • Unlimited – $22/month/user


Timely AI is ideal for freelancers, small teams, and businesses looking for a hassle-free way to manage their time and bill clients accurately.

It makes automating tracking time and invoicing effortless – saving you time and resources.

2. Grammarly

Best for Writing Assistance

Ai tools for small businesses

Grammarly is an AI-powered writing tool that helps individuals and businesses improve their writing

The tool uses advanced algorithms to detect grammar, spelling, punctuation, and style errors in written content, making it easy to produce polished, professional writing for your business.

Grammarly has also adopted AI text-generation technology to provide end-to-end writing assistance, helping you generate quality text and improve your writing process – all while curing writers block.


  • Advanced error detection technology to improve accuracy.
  • Checks for grammar, spelling, punctuation, and style errors.
  • Offers suggestions for improvement.
  • Works across all devices for a better user experience.
  • From solo entrepreneurs to Fortune 500 companies, this product is designed for everyone.
  • Free AI writing and text generation tools to help write text for emails, cover letters, resumes, articles, and more.


Ai tools for small businesses

Grammarly offers the following pricing and plans:

  • Free Basic Plan
  • Premium Plan – $12/month
  • Business Plan – $15/member/month


Grammarly is ideal for individuals and businesses that want to sharpen their writing skills, produce human error-free content, and maintain a professional brand image.

3. Customers.aI

Best for Targeted Outbound Marketing

Ai tools for small businesses

Customers.ai is an innovative customer relationship management (CRM) platform that leverages advanced AI technologies to empower businesses. With real-time data analysis, it offers unparalleled insights into customer behavior, preferences, and trends.

By automating tasks like lead tracking, communication, and follow-ups, Customers.ai enhances sales and support efficiency. Its predictive analytics assist in identifying potential churn risks and growth opportunities.

Customers.ai’s intuitive interface provides actionable recommendations, streamlining decision-making processes. Through personalized communication and tailored solutions, Customers.ai fosters stronger customer connections, boosting loyalty and retention. Ultimately, Customers.ai reshapes how businesses understand, engage, and cater to their customers in a dynamic marketplace.


  • Integrate with various data sources, such as CRM systems, transaction records, social media platforms, and customer support interactions.
  • Performs in-depth analysis of customer data.
  • Allows businesses to segment their customer base into distinct groups based on specific attributes, behaviors, or demographics.
  • Presents data in user-friendly dashboards and reports, making it easy for non-technical users to access and understand customer insights.
  • Integrate with marketing automation platforms, allowing businesses to automate personalized marketing campaigns based on customer behavior and preferences.


Ai tools for small businesses
  • Free ($0)-  50 total leads.
  • Starter ($199/month)- Up to 1,000 website visitor/month , 250 leads / month. 
  • Pro ($499/month)- Up to 4,000 website visitor/month, 700 leads / month. 
  • Enterprise – 5,000+ website visitor/month, customer number of leads. 


Utilize Customers.ai to revolutionize your customer relationships. By harnessing cutting-edge AI, the platform delivers precise insights and automation, enabling smarter decisions and personalized engagement that drive growth and loyalty.

4. ContractSafe

Best for Contract Management

Ai tools for small businesses

ContractSafe is a robust, AI tool designed to help businesses transform their contract management processes.

This ai business tool offers different features to make the entire contracting lifecycle easy and seamless – from tracking contracts to convenient storage and retrieval.


  • The AI assistant will automate the contract management for you so you can save time and manual effort.
  • Stay organized with the platform’s tracking system for all your documents.
  • Offers security features like encryption, malware & virus detection, and vulnerability tests to protect your data.
  • Integrates with platforms like Salesforce, DocuSign, and Zapier to streamline and improve workflow.
  • Beat contract due dates and keep track of key services and deliverables throughout the process.


Ai tools for small businesses

ContractSafe offers the following plans and pricing:

  • Basic -$329/month/billed annually
  • Standard – $549/month/billed annually
  • Professional – $779/month/billed annually
  • Enterprise – $999/month/billed annually


Small to medium-sized businesses that want to save time, lower costs and reduce the risks that come with contract management should consider ContractSafe as their go-to solution.

It provides a powerful and efficient way of managing contracts in an organized manner.

5. Hubspot Marketing Automation

Best for Sales and Marketing Automation

Ai tools for small businesses

Hubspot Marketing Automation provides small to medium-sized businesses with a powerful platform of tools to automate their marketing process and exponentially grow their customer base.

It offers an array of features designed to attract, engage, and delight customers, making it a great choice for your business to maximize efficiency while still delivering high-quality results.


  • Easily customize your experience with the intuitive drag-and-drop interface.
  • Integration with different sales and customer service tools.
  • Lead nurturing automation for email campaigns.
  • Advanced analytics and reporting features.
  • Marketing optimization through A/B testing and personalization.


Ai tools for small businesses
  • Free Foundational Tools
  • Starter Plan – Starts at $45/month
  • Professional Plan – Starts at $1600/month


If your business is aiming to cultivate customer satisfaction and optimize its marketing, then Hubspot Marketing Automation is a great solution. 

Its state-of-the-art features, user-friendly design, and integration capabilities can give your small business a competitive edge. 

By implementing Hubspot’s innovative software you can attract new customers as well as create enduring relationships with existing ones – all while streamlining your small business marketing strategy.

6. Zapier

Best for Automating Repetitive Tasks

Ai tools for small businesses

If you’re looking for a way to help you streamline repetitive tasks and connect to different software tools for your business, then Zapier is a great AI solution.

This AI software tool will help scale your business by automating your tasks and creating advanced workflows – saving you time and effort.


  • Automates repetitive tasks to reduce time and effort.
  • Connects to different software tools for better efficiency.
  • Offers over 5,000 app integrations.
  • Manage entire marketing funnels from end to end.
  • Suitable for businesses of all sizes.


Ai tools for small businesses

Zapier offers the following prices and plans:

  • Free Plan – $0 (Forever)
  • Starter Plan – $19.99/month (billed annually)
  • Professional Plan – $49.99/month (billed annually)
  • Team Plan – $399/month (billed annually)
  • Company Plan – $799/month (billed annually)


Zapier is an AI-powered tool deal for businesses of any size that want to automate repetitive tasks and connect different software tools to streamline their workflows.

7. Zendesk

Best for Customer Service

Ai tools for small businesses

Zendesk is a software tool that provides robust customer service within the platform.

It can help your business manage customer interactions through various channels to ensure a solid customer experience.

Its AI solutions make it easier to offer personalized and efficient service that will also lead to improved productivity for your business.


  • Ticketing system and prioritization for your customers.
  • Omnipresent communication across social media platforms, websites, and mobile apps – all within Zendesk.
  • 24/7 customer support through AI-powered chatbots.
  • Get real-time customer data with AI-powered analytics.
  • Streamlined communication and collaboration between your teams and your customers.


Ai tools for small businesses

Zendesk offers the following plans and pricing:

  • Suite Team – $49/agent/month
  • Suite Growth – $79/agent/month
  • Suite Professional – $99/agent/month
  • Suite Enterprise – $150/agent/month


Zendesk is a great choice for customer relationship management and also a solid collaboration tool for your team.

This will help not only deliver positive customer experiences but also boost employee performance, so you can run your business operations with confidence.

8. Ocoya

Best for Social Media Content Management

Ai tools for small businesses

Your small business should have a social media presence for better content maximization and this is where a tool like Ocoya can be very useful.

This artificial intelligence tool will help you create content and schedule social media posts 10x fastermanually or automatically.

You’ll save a lot of time by using its artificial intelligence to help you generate captions, copy for ads, relevant hashtags, descriptions, and much more.


  • Ability to schedule up to 1,000 posts per minute across Facebook, Instagram, Twitter, and LinkedIn profiles.
  • Seamlessly integrate social media channels, e-commerce shops, or schedulers within the platform so you can create ads, and posts and schedule them simultaneously.
  • Choose from over a million stock photos, 10,000+ templates, and backgrounds to create visually appealing graphics.
  • Unlimited background removal for images within the editor.
  • Choose from thousands of royalty-free videos to create engaging video content.


Ai tools for small businesses

Ocoya offers the following plans and pricing:

  • Bronze (Individuals) – $15/month/annual billing
  • Silver (Small teams) – $39/month/annual billing
  • Gold (Small agencies/copywriters) – $79/month/annual billing
  • Diamond (Large agencies) – $159/month/annual billing


Ocoya makes a great AI solution for small businesses that want to maximize their social media content effectively.

You’ll be able to generate short-form content and schedule all your posts simultaneously in one place.

9. Jasper AI

Best for Copywriting Assistance

Ai tools for small businesses

Jasper is an ai writing assistant that can help you generate content quickly and easily.

It’s one of the best ai tools that can be used for creating engaging copy to attract potential customers for your business.

Whether it’s blog posts, ad copy, sales pages, product descriptions, or youtube video scripts, Jasper is an ai assistant that can help you with each of these tasks efficiently.


  • Its natural language processing can generate engaging text that resonates with your target audience to increase conversions.
  • Blog post templates to generate outlines, headings, topic ideas, intros, and more to save you time.
  • Templates for Google Business Profile posts, Google ads, Facebook ads, post captions, and more.
  • Set the tone of voice in Jasper to ensure brand consistency throughout your content. (example: “polite”, “professional”, “witty”, etc.)
  • Create compelling email subject headlines with personalized messages.


Ai tools for small businesses

Jasper offers the following plans and pricing:

  • Boss Mode – Starts at $49/month/billed annually
  • Business – Starts at $499/month/billed annually

Jasper offers a 5-day free trial.


Jasper serves as an efficient ai writing tool that will help you create engaging content fast. This software tool is also packed with templates that will accelerate every aspect of your marketing efforts.

It’s a tool that I use myself and it has helped me save a significant amount of time and optimize my content for search engines.

You can leverage an AI-powered tool like Jasper to do the same for your business, especially when you truly understand how to use AI for SEO.

10. Fireflies AI

Best for Transcribing and Organizing Meeting Notes

Ai tools for small businesses

Fireflies ai is an AI-powered tool that offers robust meeting and note-taking capabilities.

Through the use of advanced machine learning, it analyzes recordings from meetings to deliver concise notes for any business owner’s reference – providing accurate information quickly.


  • Generate transcripts from uploaded audio files.
  • Accurate and concise note-taking from meetings.
  • Integrate with platforms such as CRM, project management, collaboration, and much more.
  • Real-time note-taking during meetings.
  • Ai extensions can instantly craft personalized content such as answers to questions, blog posts, emails, or notes right after a meeting.


Ai tools for small businesses

Fireflies ai offers the following plans and pricing:

  • Free Plan – $0 Free forever w/limited features
  • Pro Plan – $10 per seat/month/billed annually
  • Business Plan – $19 per seat/month/ billed annually
  • Enterprise Plan – Custom pricing/annually only


Streamlining your meeting processes and recording discussions with accuracy is a simple solution when you use Fireflies.ai.

Small to medium-sized businesses, teams, and organizations that have regular meetings would benefit greatly from this tool since it helps save time and resources by automating note-taking processes.

With Fireflies.ai, you can easily stay organized while ensuring that all conversations are properly captured for future reference.

11. Zenefits

Best for Human Resources Management

Ai tools for small businesses

Zenefits is an AI-powered, comprehensive human resources management system that simplifies HR processes and helps small businesses hire, retain, and pay employees.

It combines payroll systems, compliance protocols, benefits packages along with other HR functions into one convenient platform.


  • Streamline your HR processes and save time by consolidating multiple tools into a single platform.
  • Leverage customizable employee benefits options to draw in and keep the very best talent.
  • Seamless payroll management and automatic tax and filing.
  • Gain insights and real-time analytics to track employee engagement.
  • A mobile-friendly platform for easy access on the go.


Ai tools for small businesses

Zenefits offers the following plans and pricing:

Base Plans

  • Essentials – $8/per employee/billed annually
  • Growth – $16/month/per employee/billed annually
  • Zen – $21/month/per employee/billed annually


  • Payroll – $6/month/per employee
  • Benefits admin using own broker – $5/month/per employee
  • Advisory services – $8/month/per employee
  • Recruiting – Starts at $35/month


If you are a small business looking for an all-inclusive, simple way to handle your Human Resources needs, then Zenefits is a great choice.

All of your HR management requirements will be met without any hassle.


We’ve covered the 11 best AI tools for your small business to experience growth in today’s ever-changing digital world.

AI tools for small businesses are the future of business operations, providing incredible opportunities to automate processes like time tracking, contract management, content creation, and much more.

By leveraging machine learning, these powerful tools can help you stay one step ahead of your competitors and achieve success in the long run.

Don’t be left behind – make sure you have AI technology on your side!

Thanks for reading!

What are your thoughts on ai tools? Are you leveraging artificial intelligence? Let me know in the comments down below!

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  1. Hi! When I found this insightful article about AI tools for small businesses, there was no way that I could not share my opinion. Kudos to Chris for delivering such an informative post!

    With my experience in the tech industry, I can confidently tell you that AI is revolutionizing small businesses.

    Have you ever felt overwhelmed with the never-ending tasks associated with operating a small business? AI tools are here to rescue you! They can automate tedious and time-consuming tasks, leaving more time for yourself to concentrate on higher priority elements of your venture.

    I’ve personally experienced the power of AI tools for small businesses, and I can tell you they are a total game-changer. For example, thanks to an AI-driven chatbot on my website, customer service inquiries are now more efficient than ever before! Not only do these automated responses help handle basic queries with speed and accuracy, but also improve overall customer satisfaction. Now I’m able to save countless hours while still providing exceptional client care – it’s truly revolutionary!

    With the abundance of AI tools available, how do you decide which one is fitting for your business? Chris’s article provides a comprehensive guide to some of the greatest AI solutions specially designed for small businesses. Whether it be virtual assistants powered by Artificial Intelligence or intelligent marketing tools, there is an ideal solution that caters to each and every type of company out there!

    In conclusion, I think it’s safe to say that AI is the future of small businesses. If you’re looking to take your business to the next level, I highly recommend checking out the AI tools mentioned in this article. They could very well be the solution you’ve been searching for!

    1. Hey Bob,

      Thank you for taking the time to write this incredible feedback!

      I totally agree with you – I believe Ai represents the future of business processes. Chatbots can also be an incredible time-saving and efficient way to answer commonly asked questions and help resolve customer issues.

      Although I believe that there are certain things AI can’t replace, I think it can definitely be a game changer for anyone looking to take their business to the next level! 

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